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    saleen support  15/Sep/17 17:43:47

 is this still an issue?

 
    ieye  21/Oct/16 05:24:20

for me it usually happen if i load a page of someone's favorite photos.

 
    saleen support  26/Sep/16 20:47:04

Latest build 527?

 
    hm  27/Jul/16 17:47:07

its still randomly happening. i had to repaste the link or close it and reopen and repaste the link to get it to pop up.

 
    saleen support  14/Jun/16 08:56:04

Sorry Kaabee for the delay to reply.
I have been looking for anything suspecious.
Latest build has some improvements.

Is it still the same for you?
Can you share a screenshot?
I am willing to give you debug builds until we find out the cause of the problem.

Let me know


 
    Kaabee  24/May/16 13:09:22

Well, it was worth the try but to no avil....it must be something unique to my machine and the interactions with other applications I have installed.

Thanks for trying.


 
    saleen support  24/May/16 05:55:35

Hi Kaabee

I think it is an issue with the window being somewhere hidden.

Please try this which helped another user, and please let me know if it helped.

-Go to Help / About. 
-Press Ctrl+S
-You will get the program settings folder.
-Close WebDownloader
-There, you will see a file WebDownloaderWpf.session.ini or WebDownloaderWpf.session
-Rename it to WebDownloaderWpf.session.ini.backup
-Start WebDownloader


 
    Kaabee  24/May/16 05:24:55

Has there been anything new on this issue? I remain out of luck with this....

 
    Kaabee  07/May/16 04:21:25

This may prove to be more interesting than originally thought....just installed the previous version with the same results....hmmmm

 
    saleen support  06/May/16 06:29:04

Got it thanks.

In the meantime can you also try the previous build 499?
http://download2.saleensoftware.com/WebDownloaderWpf_build499_Setup.exe

Just install over 503, no uninstall necessary.

I suspect it should behave the same.
Please let me know. It will help a lot to know.


 
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